Went there today. The front desk girl was rude, as she has been everytime I have been there. She acts like it is a chore to do her job. I work at a Dr's office and I know from experience that the staff needs to make the patients feel welcome, not like a burden. I have a co-pay so I asked her if she wanted me to pay it before being seen. Her response was "well, I guess if you want to". The way she carries herself is horrible. After that being said, the other staff members were very professional. I would recommend this facility but the front office needs a lot of work!
I've been here a couple of times and they are always feiendly. I never had to wait longer than 15 minutes to get a room.
Ssm Health Express Clinic is a US Doctor based in Centralia, Illinois. Ssm Health Express Clinic is located at 1003 E McCord St, Centralia, IL 62801, USA.
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