The service staff was efficient and effective. We will continue to use this dealership.
Will continue to use this dealer and the service department.
The service department has always done a great job of getting the work we needed done. In our latest experience, due to unforeseen circumstances, they couldn't complete the work on my vehicle at the agreed upon time. Thankfully they were able to give me a ride back to work and then dropped my car off at my place of work later that day.
I have always had my car serviced at a shop, LTD Ford has an outstanding group of service technicians to help you with all your needs.
The service guys were very good at explaining the required and the optional work on my 10-year-old Chrysler Pacifica. They were even honest enough to tell me that my tires would last at least a year before needing new ones. The waiting room has a TV, magazines, and free coffee. The checking out and paying went smoothly. The best part was that by joining the service club, I got $49 credit toward future work, windshield wipers or tires for my $781 bill plus a $25 gift card is being mailed for joining. I highly recommend LTD Ford in Centralia, Illinois!
Service was good. Called to get price quotes and scheduled service. Received discount offers. Added to service schedule. Work com-leted satisfactorily. Service personnel courteous and helpful. All work completed in a timely manner.
All of the requested work was done well. We had new tires installed as well as routine servicing. Further, the interior was detailed.
Ltd Ford Lincoln is a US Car Dealer based in Centralia, Illinois. Ltd Ford Lincoln is located at 848 E Noleman St, Centralia, IL 62801, USA.
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